FCL/LCL/Consolidation, handle full set shipping docs for export shipments to the USA, close communication & coordination, booking data input, declaration & billing
Staff Management, Set minimum standards for the operations group, Oversee day to day operations, ensure a smooth working relationships, Ensure work processes meet the company’s internal financial/accounting requirements, salary decisions, Set positive example, Monitor staff performance, Assist General Manager (GM), Provide quality customer services, Data Management, Sales
Ensure a smooth running of the process, Ensure team-best achieve this quality customer service, Assist the operations manager, strong knowledge of shipping, keep customers up to date, Communicate promptly and professionally
Operations Management
24/7 support in Hong Kong and China, software/product evaluation, Housekeeping in all IT resources, System and Application patch management, Coordinate with multi-national offices, administer IT infrastructure projects
Monitor warehouse’s performance, Act as the main liaison, Monitor cargo loading & unloading progress, warehouse inspection, Assist vendor to solve the problems, Collect and keep cargo handling data, Accompany our colleagues and customers to visiting the warehouse, Create and distribute daily In/Out Report
Monitor warehouse’s performance, act as the main liaison, Monitor cargo loading & unloading progress, warehouse inspection, assist vendor to solve the problems, collect and keep cargo handling data, accompany our colleagues and customers to visiting warehouse, create and distribute daily In/Out Report