Shared Service Centre, Define services requirement, SLA/KPI
Program Management
Project Management
Single Point of Contact, Program Management, SOP, Customer Management, Meeting with Customer, Relationship Building, Problem Solving, Operational Performance, Handle Exceptional Cases, Customer Specified KPI
Single Point of Contact, Program Management, SOP, Customer Management, Meeting with Customer, Relationship Building, Problem Solving, Operational Performance, Handle Exceptional Cases, Customer Specified KPI